Idesia Service GmbH

Idesia Service GmbH is an AI agency based in Ulm, Germany, with a team of five employees. It specializes in developing and implementing custom voicebot solutions for utility companies, municipal utilities, energy retailers, and public administrations. The agency focuses on automating common customer service tasks such as meter reading reporting, move notifications, and bank account changes, aiming to achieve a 70% automation rate while ensuring compliance with data protection regulations.